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Hours of Operation

Office Open
Monday - Friday
9:00 AM - 5:00 PM
Warehouse And Showroom
By Appointment Only

   

Terms & Conditions Home

TERMS & CONDITIONS 

Regular Accounts: Net 30 days.
Written purchase number and/or purchase order number required.
C.O.D. account: Payment upon delivery of merchandise /Transport and C.O.D. charges.
Pre-paid: mailed cheque or credit card payment (Visa or MC) requested prior to delivery (transport extra).
All merchandise remains the property of “Marlo Packaging” until payment in full is received.

 
Prices
Subject to change without prior notice.
 
Shipping
All orders are shipped F.O.B. our (warehouse.)
 
Minimum Orders

Accounts: Minimum order $50.00 required to put on company credit.
All other C.O.D. orders: No minimum. Minimum orders can require a deposit and minimum quantity on special orders (depending on product line) and suppliers.
 

Returns

No return will be accepted without a return authorization (RA) number, which can be obtained by calling our office. Returns must have a receipt and original packaging to be authorized by Marlo Packaging. All returns must be made within 15 days of the date of purchase. All returns without an RA# will be refused. Clearance items are final sale.

 
Special and Custom Orders
A deposit of 50% or a full payment is required on all special and custom orders. All special orders are final sale.
 
Warranty

All products are produced to standard and commercial tolerances. When Marlo Packaging has determined that a product is defective, it will be at Marlo Packaging's discretion, determined by circumstances. Marlo Packaging's liability is limited to the cost of the defective product. No other warranty is expressed or implied.

 
Liability

The customer shall test and verify the suitability of the product for intended use. NO warranty for intended use is made. The customer assumes all risk and liability. Marlo Packaging's only obligation is replacement or credit for products proven defective. Marlo Packaging shall not be liable for any loss or damage from the use or inability to use the product.

  
Technical Advice

Any technical advice furnished or recommended by Marlo Packaging or any representative of Marlo Packaging concerning any use or application of any product is believed to be reliable but the company makes no warranty of results obtained. The customer shall test and verify for suitability for intended use

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